Illustrative example with a fictional business: a customer asks the price of a facial and is told the price is set at the consultation. In the dashboard, the business sees the request summary, the suggested time and the status waiting for your confirmation.
What your customer sees
Sample conversation · fictional business
Hi! How much is a facial?2:02 PM
Pricing is set during your consultation with our specialist. What day and time work best for you?2:02 PM
Thursday morning2:03 PM
Perfect! I'll ask the team to confirm Thursday morning and get back to you here.2:03 PM
What you see
Waiting for your confirmationConsultation request · Júlia
Sent to the team for confirmation
- Interest
- Facial
- Suggested time
- Thursday morning
- Summary
- Asked about pricing, learned it's set at the consultation, and picked a time.
Illustrative options
Confirm appointmentOpen chat